Customer Testimonials

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DealerRater Nov 12, 2024

Awesome people. Very helpful. Both the sales and finance manager were great. Thank you for making this an easy purchase.

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DealerRater Sep 1, 2023

The team in service went above and beyond to take care of my wife’s vehicle. They worked for US to accommodate our situation!

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DealerRater Nov 4, 2021

Called to inquire about purchasing a new Maverick. I was able to speak with Ralph Poe and he said they were expecting two units. He called me back to say that they were in and I could come by that weekend. He made it easy and was up front on price. I felt totally at ease with the process. Did all the details over the phone. Vehicle and paperwork were all set and went smoothly. Very pleased with the experience. Thanks.

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DealerRater Jul 11, 2020

Traveling back home to Alabama and had a charging issue on a 2018 F450. Several ford dealers said they couldn’t even check it for a couple of days! Really? I guess if you’re from out of state, you don’t have vehicle problems. Spoke to Rick in service and he said to bring it in. Repair made and back on the road! Thanks Dick Smith Ford! A+

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DealerRater May 25, 2020

Harry is a great service representative. He care of my truck on the oil change and repair on the sun roof. Thanks Dick Smith for your service after the sale.

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DealerRater Mar 31, 2020

I had a great experience during my visit. Not only did the technician change the oil topped off my other fluids he also washed my truck. My service advisor Rick Wheeler explained in detail everything that would be done and additionally checked for recalls . He was very informative and knowledgable. I will be a returning customer.

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DealerRater Jan 31, 2020

Called service department and made an appointment to come in for a recall. They took the car in immediately and approximately 45 minutes later it was done. Personnel courteous and friendly.

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DealerRater Jan 15, 2020

If you are looking to buy a new or used car or truck, and looking for excellent outstanding service, I highly recommend Dick Smith Ford of Columbia. I purchased a 2019 pre-owned sedan, and I had a couple issues with the car that had to be addressed. My salesman Thedrow brought the issue up to the Mark Capell the sales manager and Taylor Smith who immediately took care of the situation. Unbelievable group of people. Huge thanks to service manager and his staff for honest, fast, and professional service! My wife and I thank you so much. Thank you all.

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DealerRater Nov 11, 2019

Went in without appointment. They started right away while I waited. The only reason I gave 4 stars instead of 5 is the labor price.

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DealerRater Oct 7, 2019

Awesome experience in the service department ! Easy to schedule an appointment, the whole process was very easy for me to drop my car off and pick it up! Thanks to the whole staff !!

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DealerRater Sep 20, 2019

Since owning my 2017 Ford I have used 3 different dealerships to do the regular oil change/rotate service. The other 2 Ford dealerships will not be listed but I can highly recommend Dick Smith Ford Service Department over the other two dealerships hands down.

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DealerRater Aug 6, 2019

Took Explorer in for 20k check up. Did not have an appointment. They took us right in and changed oil and did the check up while we waited. best customer service.

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DealerRater Aug 3, 2019

Very courteous. Was told up front how long the wait time was for an oil change. Everything was taken care of & they brought my car to me.

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DealerRater Jul 15, 2019

Service after the purchase is huge to me. Don't dare make a big sale, then forget or disregard me after the sale. Sick Sith Ford hasn't done that like other dealers have. They worked with me to set up the best service schedule according to my needs, not thiers. The gave me a ride home after dropping off my F150. I do feel, they should be able to pick me up and bring me back to get the vehicle when done. I'm alone and it's tough getting rides. Other dealers provide transportation both ways if you ...

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DealerRater Jun 13, 2019

The staff was helpful and my car was taken care of in a timely manner. I was treated well and I had no problems. I would recommend the staff at Dick Smith Ford.

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DealerRater May 7, 2019

I have always had great service from Dick Smith Ford. The service for 100,000 miles was great. They did not try to talk me into more that I needed and they took care of everything very professionally. My service rep is Danial and he knows my vehicles and keeps me well informed of what is needed when.

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DealerRater Mar 2, 2019

I visited Dick Smith Ford in Columbia, SC after finding a vehicle at their site through Auto Trader. The team member who I met was James Fraley. His honesty and frankness was refreshing and greatly appreciated. I had less than 2 hours involved in the entire process from testing driving the vehicle to driving it off the lot. I am extremely pleased with the high quality customer service and vehicle that I received. I don't buy cars often, but when it is time again...I'll definitely go back to Dick Smith Ford in Columbia, SC.

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DealerRater Feb 25, 2019

Oil change, checks and service, and recall work, all completed quickly and professionally. Service Rep communicated everything before and after service, and answered all questions. Multiple negative experiences at another Ford service center lead me to Dick Smith Ford. For this reason I purchased a new F-150 4x4 Platinum from Dick Smith Ford and will allow only them to perform maintenance.

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DealerRater Nov 21, 2018

Quick and easy approval. Easy paper work, explanation of loan and terms . Matt was our sales men and he explained features in our new car. Answered all our questions.

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DealerRater Nov 9, 2018

Harry in service was awesome! Took care of all the needs my vehicle required. Also, Emmanuel, my sales rep was ready willing to assist if needed. I have the perfect team!!

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DealerRater Nov 2, 2018

This is a great service center. Harry was very accommodating. The waiting area is very comfortable. Our salesman, Dick Truett greeted us as we entered the dealership and inquired how he could help us.

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DealerRater Oct 24, 2018

I had no issues from the minute I got out of my car. Every question are concern I had was answered I never felt like I was being lead or lied too. The salesman and the finance guy were on point, I left in a timely matter in a 2018 Taurus. Job well done

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DealerRater Oct 6, 2018

Mr. Whetstone is a very good service manager. He is knowledgeable and has great customer relation skills. He answers questions in a professional manner and knows the details about my Edge. Always good to see him.

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DealerRater Jul 10, 2018

Took my Ford Fiesta in for routine service. I was treated cordially by staff at each interaction. Did not have to wait long. Waiting area very clean and comfortable. Would recommend this dealership to anyone looking for a Ford to purchase or for servicing.

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DealerRater May 28, 2018

I take my Ford Escape into Dick Smith Ford for service which was done in a timely manner and they even washed the car. Will return for the next service. Recommend highly

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DealerRater May 22, 2018

This dealership is so convenient to my home. More importantly they listen to what you are trying to explain your concerns. They are also Good at telling you when the best time to bring in your car for service.

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DealerRater Jan 25, 2018

I was in the hunt for a new car because my car was totaled by a deer. I started looking online Colton immediately contacted me an appointment up. When I arrived at the dealership he connected me with Parker. Parker was good he gave me a few options. I went home to think about my options however I still had some questions. I contacted Colton on Monday and he was able to connect me with Alphonzo. Alphonzo was great he was able to find me a 2017 Ford Focus in my price range. I then went to the finance office and ...

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DealerRater Jan 9, 2018

My daughter was here from Texas with her older Expedition when it began running rough. With expenses a major issue, Harry worked to find a reasonable solution. It turned out that it was a very old battery and we sent her on her way with a new one. Problem solved and emergency avoided since the weather on her trip home was well below freezing. I went in a week later for maintenance on my Edge and once again Harry was extremely helpful.

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DealerRater Dec 12, 2017

Last week we worked with Dick Smith Ford for the second time this year and had a great experience, again! We live near Sumter SC but make the 50 minute drive to Dick Smith instead of our local dealership and we have not regretted it one bit. This time specifically, we did our research ahead of time so that we knew what to expect for payments, what inventory was there, our credit score, and what our trade-in should be worth. We laid those cards flat on the table prior to even driving over. Colton and the team looked at everything, said, &...

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DealerRater Nov 7, 2017

Dick Smith Ford made my purchase of a new vehicle painless and quick. No pressure from sales agent and was very patient with my indecisions.

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DealerRater Oct 9, 2017

I took my car in for an oil change. Daniel, the service technician, was very helpful. The new location is very modern and comfortable. Thanks!

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DealerRater Oct 2, 2017

I worked with Colton for the online portion of my purchase and Stephen helped me in store. Both were fabulous to work with and did everything they could to meet my needs. I would definitely recommend and go there for my next purchase.

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DealerRater Sep 8, 2017

Just want to write about my experience. This summer traveling to the beach the check engine light came on in my new Ford vehicle. Drove to Classic Ford and approached Dean Ray about checking it out. There are four guys standing behind computers and not another customer in sight. He explained they just "had too much to do" and could not provide any help. I explained I just need to know that nothing serious is wrong and ask for the service manager. Dean walks into the service bay and makes a phone call then allows me to see ...

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DealerRater May 22, 2017

I am at a loss to explain anything other that a five star review for the dealership. My experience with both sales and service, (now 10,000 miles plus) certainly rates five stars.

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DealerRater Sep 30, 2016

I just moved to Fort Jackson and was in need of a new truck. I had no time to waste trying to find a great price due to limited funds after my move across the country. I spoke with David McNance and told him my situation and he had me in a F-150 truck in less then an hour just like he said he would. This was the best experience in truck buying I've ever had. I can't say enough for their no pressure full transparency salesmanship. I would recommend him to anyone in need of transportation you ...

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DealerRater Aug 20, 2015

Thanks to Mr Errin Whetstone. He got me in a new 2015 Ford. Thanks so much. If you are looking for a new car or used Dick Smith is the place to go. See Errin he'll help. Thanks again. Rhonda Miller

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DealerRater Mar 24, 2015

I worked with Thedron Harris who was a terrific salesman. We ultimately did not purchase a vehicle from this dealership, but it was not for lack of effort by them. Thedron was up front, honest, and worked his tail off to earn our business. He was not pushy and understood exactly where we were coming from at all times. We'll certainly go back next time we're looking thanks to his efforts.

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DealerRater Oct 18, 2013

I have been shopping for a new vehicle for a few months, I had been looking at the Chevy Malibu and Cruze. But drove the fusion by chance while car shopping with my daughter and I fell in love with it. I didn't buy it that day, because I didn't care for the salesman and the dealership that I had gone to. So when I went in to Dick Smith, I was very happy was the way my husband and I were treated. So although I didn't get the exact exterior and interior color that I wanted. ...

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DealerRater Oct 12, 2013

Nice folks, good price. I highly recommend them! Best selection in town. Convenient hours. I really enjoyed working with Doug. Knowledgeable and fair. I'll be back!

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DealerRater Oct 2, 2013

Randall Oxner was most helpful in seeing that the work on my Sports Trac was done correctly and in a timely manner. I highly recommend this dealership for the both timely and highly professional service that they give to their customers.

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DealerRater Aug 9, 2012

Matthew McCullough is a professional in every sense of the word. He assisted me from start to finish with the purchase of my new vehicle. Hie professionalism did not end once I purchased my vehicle. He calls to see if I need any further assistance and is willing to go the extra mile to ensure customer satisfaction. Everyone at Dick Smith Ford was very kind, pleasant and helpful. This was one of the best car buying experiences I have had in a long time.

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DealerRater Jun 30, 2012

The service i got from Ronnie Walrath at Dick Smith Ford was phenominal! I love my truck and I am very glad i didnt have to fight with some greedy salesman. Ronnie worked for me and not his self and I'm sure he will be seeing me in the future!

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DealerRater Jun 25, 2012

Hello I was in dire straits with piss poor credit and Mr. Broughton put in over 8 hours that day to insure that I drove away with the vehicle of my choice most dealers would not put half as much effort with a customer that has such a low credit score kudos to Mr. broughton I wish there were more salesmen of his caliber thank you very much Mr. broughton

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DealerRater May 1, 2012

I found the truck of my dreams on Dicksmith.com and sent in a request for more info. Matt called me not even 15 minutes later and went to a great savings right away. I drove down from greenville that day and picked it up. Thanks Matt

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DealerRater Apr 28, 2012

My salesman Nathan Beard was a pleasure to work with. He got my request for quote from the Internet and called me in 5 minutes. He ask me a little about my trade and I told him all he needed to know. He made me a trade offer over the phone and gave me a sales price on the truck I had selected. I got to the Dealership by 4:00PM. He had all of the paperwork ready and all he needed was my signature. By 5:15 and hour and 15 minutes I was on my way back home in a new 2012 F150. This ...

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DealerRater Mar 17, 2012

Kyle Willson, with Dick Smith has always been professional, polite and fair. A huge difference from what I experienced from another local Ford service department. When I first contacted Kyle he worked to get the previous warrantee work covered at Dick Smith. Dick Smith service department found and corrected the problem in fifteen minutes that the other local Ford dealership couldn't find after three tries over three weeks. Sincerely, Ken

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DealerRater Dec 21, 2011

I met Eric Basiliere on an early week morning and told him I needed a car for my daughter, told him the price range and he pointed us out to our selection that would meet our budget. He gave us such a good deal that we were under our price range so we actually ended up with a bigger car. I was so pleased with the way Eric does business and how great he is with customers. I suggest Eric and Dick Smith Ford to all my friends from now on.

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DealerRater Dec 21, 2011

Really happy with my recent purchase. They had what I was looking for at the price I wanted to pay. Lee Cook was a pleasure to deal with, he seemed to make it his priority that I was going to be happy with my choice and he did an excellent job!!!

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DealerRater Dec 20, 2011

I recently bought a Focus from Eric Basiliere at Dick Smith Ford of Downtown Columbia and I'm pleased with what Eric was able to do for me. Eric was able to get the Focus I wanted even though it wasn't on his lot. He had it over within one business day and for no extra charge. I suggest anyone in the market, go see Eric. Whether he has it or not in his lot, he'll make your day!

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DealerRater Dec 20, 2011

I recently purchased a vehicle from Chad Weeden. I have to say that it was the easiest car buying experience I have ever had. Thank you Chad Weeden and the Dick Smith Ford team!! I will be back and I plan to tell all of my friends to come see you as well. THank you so much!!!!

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DealerRater Dec 19, 2011

I was referred to Dick Smith Ford by Chad Weeden. He told me it would be a smooth sailing process and he was 100% right! The staff had everything ready to go before I even walked in the door... All that was missing was the big red "Easy" button! Thx guys!!

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DealerRater Dec 17, 2011

Robert Hiller at the Ford Dick Smith store on two notch rd in Columbia SC was an excellent salesman! I purchased a Ford Mustang and he really took time to find the car for me! He took the time to help work out the best deal. With Mr. Hiller it was not just about making the sale, but I felt his genuine concern it making sure that I would be happy with the car I bought. He is wonderful and truly have been my go to guy when ever my friends, family, or myself are in the market to buy ...

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DealerRater Dec 17, 2011

Chad Weeden is the man!!!!!!!!! And the service is awesome!!!!! I will always buy from Chad. Thank you Dick Smith Ford and Chad Weeden!!!! Always shop with Chad!

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DealerRater Dec 17, 2011

My Salesman is Salesman Extra Ordinaire. He gets the job done and has been doing it for me the past ten years. If you are looking to purchase a car see Mr. Robert Hiller at Dick Smith Ford of DownTown and have one of the most professional experiences in auto buying you will ever enjoy. Mr. Hiller will work for you to get you the vehicle you want and take all of the pain out of purchasing a vehicle. You will walk out of the dealership with a SMILE ON YOUR FACE AND KEYS IN YOUR HAND. Thank you Mr. ...

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DealerRater Dec 16, 2011

GREAT JOB ROBERT HILLER, YOU ARE THE BOMB, I APPRECIATE YOUR TIME AND PROFESSIONALISM. YOU DESERVE A BLUE RIBBON. Dick Smith Ford is the place to go if you are looking for a new or used car, with the freindly salesmans

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DealerRater Dec 15, 2011

I was referred to Chad Weeden through a friend and boy was he right. What a easy car buying experience! These guys are cut and dry with no "BS"! Thanks for a awesome experience!!!!

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DealerRater Dec 14, 2011

I never thought buying a car could be so fast or easy until I meet my salesman Eric Basiliere. He let me tell him what I wanted and he was a great. Within minutes we found an Edge that I loved. The rest of the staff at Dick Smith Ford was superb. They all work as a team, therefore you are in & out in no time. Anyone looking for a Ford or any vehicle, this is the place.

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DealerRater Dec 13, 2011

Good search for the car I wanted, comprehensive insructions as to how things worked inside and out, didn't mind when I changed my mind a couple of times, always friendly.

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DealerRater Dec 13, 2011

I first me Eric Basiliere as a sales call, after trying different Ford dealerships across the state and not being treated fairly or with a good price. I tried Dick Smith Ford. Eric without knowing me gave me respect and most importantly the best price on the vehicle I wanted in the whole state of South Carolina. Eric was easy and simple to deal with. I would recommend anyone I know to Eric for your next Ford vehicle.

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DealerRater Dec 13, 2011

I want to say thanks to Eric Basiliere and the employees at Dick Smith Ford for my new Fusion. Eric made my 1st car purchasing experience super easy. I was so happy he was able to find my dream car for me & make it super affordable. I'm going to refer Eric & this dealership to everyone I know. Thanks yall...

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DealerRater Dec 12, 2011

I really appreciate all the hard work that Roger Neal and the guys put into helping me. I do not think you can find a better group of people to help you thru your car buying process. I highly recommend Roger Neal and the rest of his crew there at Dick Smith Ford.

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DealerRater Dec 11, 2011

Really great job here all the way around. Greeted with a smile, Nathan Beard was my salesman, the finace guy was great and even the rest of the staff seemed really nice. I love my Focus, really cool and functional car. Great MPG pretty peppy and very cool. Recomendations from me about this dealership are HIGH.

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DealerRater Dec 10, 2011

Overall I was very pleased with the customer service provided by Robert Hiller at Dick Smith Downtown. He was very informative without being pushy. I’m enjoying my new car.

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DealerRater Dec 8, 2011

Robert Hiller is by far the best car salesman I have dealt with. He found me the car that I wanted and I’m so enjoying my Chevorlet Aveo. Thanks Robert for making it a very good experience dealing with Dick Smith Nissan.

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DealerRater Dec 7, 2011

Ronnie and the crew at Dick Smith Ford at the s**t! (sorry). I'm just so excited about my car! Ronnie made my decision super easy and helped me to the end! The Fusion is a awesome car for anyone looking and the crew at dick smith are just has cool!

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DealerRater Dec 7, 2011

I purchased a new focus from dick smith ford and was extremely please with the service I have gotten before and after the sale. Matthew answered all of my questions and provided me with a stress free car buying experience. Then I met Jeff Herrel in the finance office and ronnie sync up my focus overall awesome car and sales staff

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DealerRater Dec 5, 2011

Experience was really great at this dealership. I was greeted promptly and in no way pressured. I was just looking at first, wanted to test drive possibly, and the salesman just let me move at my own speed. His name was Nathan and I will thank him again. Selection was amazing, from cars to trucks and the New Explorer, which my wife will be coming to test drive next month. High Praises from this previous Chevy owner.

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DealerRater Oct 22, 2011

Nate was friendly and informative. He offered choices and advice about my car options and pointed out things that I had not thought of. He helped me weigh the pros and cons of both automobiles that I was considering buying. I would recommend this dealership as well as salesperson Nate Beard to any of my friends and/or acquaintances.

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DealerRater Oct 19, 2011

very good very friendly well informed prompt with response back would buy here again have had great experiences with dick smith for the past 10 years

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DealerRater Oct 12, 2011

Loved working with our salesman - Nate Beard! He was great, got a great car for a great price - will definitely buy from Nate Beard at Dick Smith Ford again!

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DealerRater Oct 11, 2011

I was very pleased with the price I received on my trade-in and the price of my new Taurus. The salesman was also very helpful with getting me setup with the Sync system and showing me how the new systems work. I would recommend buying a car from this dealer.

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DealerRater Sep 14, 2011

My wife and I were looking to trade in our older Expedition for a bigger and newer one which we found at Dick Smith. My wife had found a 2007 Expedition EL with about 11000 miles on it. We decided to buy and Chad Weeden did an excellent job setting up the trade in value and also talked us into the extended warranty that initially I did not want but my wife did. This proved to be a very good purchase as we later(about 1week) found out that certain electrical problems existed with the DVD player, the radio and the CD ...

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DealerRater Sep 13, 2011

Came in when I was in a bind, had to get out of a car that I owed significantly more on than it was worth. They worked with me and pulled out all the stops to find a way to get me out from under that top heavy loan, into a good car, and with a good financing deal. Very professional, very down to earth. These guys are regular guys and they aren't just about putting you in a car, they're about helping you figure out what is the best for you, both practically and financially. Ronnie Walrath ...

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DealerRater Sep 13, 2011

Everytime I need my car serviced I always go to Dick Smith Ford and request John Campbell's help. He has always provided great service. I appreciate the personable service I receive every time I am there.

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DealerRater Sep 13, 2011

Ronnie met us in the parking lot, asked if he could help us. He was smiling and pleasant throughout the time we were there. He showed us the ccars we asked to see and explained features of each. He showed me the service area and explained that they could also service my F650 pickup (with Cummins diesel). Chad had researched interest rates at several lending institutions and when I asked if he would check at my bank he happily did so and got lower rate. As we were leaving he came out of his office to tell us the bank ...

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DealerRater Sep 9, 2011

I visited Dick Smith to purchase a new Mustang. I worked with Chad Weeden and Mike Major to make the purchase. From the time I walked through the door I was treated fairly and given a great price on the car without any haggling. They both took the time to make sure I was extremely satisfied with the car and have since checked in with me to make sure I am still enjoying my Mustang. Because of their great customer service, I returned to Dick Smith twice after I purchased my car to buy both my children used cars. On ...

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DealerRater Sep 9, 2011

Outstanding customer service! Chad was very honest the moment I walked in the door and I feel like I got the best deal and he's reason I went back to Dick Smith for a second purchase.

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DealerRater Aug 31, 2011

Eric presented himself then we procideed to look around. He would anwser any questions. I felt comfertable in my decesion. I was offered a great deal and was treated well all around

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DealerRater Aug 25, 2011

Very happy with my experience at Dick Smith Ford. I have recommended Roger and his team to several of my friends and family members. Roger worked to find in his inventory what I was looking for and had it ready for me immediately. Pricing was great as was the service from the employees of the dealership. I will buy my next vehicle from Roger and Dick Smith.

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DealerRater Aug 25, 2011

My experiance at Dick Smith and Matthew McCullough was great. Everything went very smoothly and I accomplished all that I wanted. I love my New Ford Flex.

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DealerRater Aug 23, 2011

This is the best dealership in Columbia. I bought my last four cars from Dick Smith and will continue to use Dick Smith for any automotive needs we have going forward.

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DealerRater Aug 16, 2011

Gabe was wonderful, I came in looking for a new Fiesta and he was helpful, knowledgeable and approachable. I really appreciated all the help he has given me and I would recommend him to anyone. He made the whole experience really easy, which had definitely not been my experience in the past. Thanks Gabe!

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DealerRater Aug 13, 2011

John was very helpful in getting my truck repaired on time and very friendly. There should be more service writers like him. Iwould recommand this dealership to anyone.

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DealerRater Oct 19, 2024

Roby was very professional throughout the process of buying a new car, very clear on explaining from the car functioning and also what was included on the purchase of the vehicle. He helps us out to get the best offer in our trade , we will definitely recommend him for family and f friends, thanks.

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DealerRater Sep 23, 2024

This dealership is reliable. I enjoyed working with Robby Casey. He was definitely honest, friendly and dependable.

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DealerRater Sep 23, 2024

I truly enjoyed the entire process. My salesperson, Robby, was knowledgeable, honest and knew how to treat a customer. The manager gave me a fair deal and he selected the car I bought based on what I had told Robby. It was exactly the one I wanted. This was a better process than trying to find the right one while walking in the rain. The finance manager was also personable and honest. I was in car sales years ago and I know how customers should be treated and also how they should not be treated. The dealership included an extra 100...

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DealerRater Sep 21, 2024

Éric was great! He was so patient and really showed us all the amazing things that the Tucson Hybrid offers. We felt so comfortable with him. He is definitely an asset to the dealership!

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DealerRater Sep 18, 2024

Eric was very helpful and a pleasure doing business with!! Would recommend him to all of my friends and family. ☺️

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DealerRater Sep 17, 2024

We really appreciated our salesman Eric. He presented all the vehicles well without being pushy and even got us a Starbucks! we felt the whole experience went smoothly and we are loving our 2025 Santa Called Eric 2 weeks later to ask if someone could go through all the features the car has He immediately answered his phone and said no problem. He or someone at the dealership would be available anytime I come up Would highly recommend Eric and Dick Smith Hyundai

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DealerRater Sep 14, 2024

Great experience from the time we arrived. Excellent service and great people. Very enjoyable experience.

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DealerRater Sep 10, 2024

Eric was extremely friendly, knowledgeable, and helpful. He turned our car purchase into a two car purchase. We told him what we needed and he made it happen. He truly went to bat for us and made sure we were happy with what we got.

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DealerRater Sep 9, 2024

Great experience. We bought a new car and he helped us lease a second car.

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DealerRater Sep 3, 2024

Robby was a great help! He helped me find the perfect car with all of my needs.

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DealerRater Sep 1, 2024

Enjoyed our experience. Eric was a pleasure to deal with. Final steps were quick and stress free.

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DealerRater Sep 1, 2024

I came to Dick Smith Hyundai only to browse their inventory. I had no intention of buying today. Eric introduced himself and I told him what I was in the market for. He told me he had exactly what I was looking for and sure enough they did. I fell in love with the Palisade just like he said I would. It’s exactly what I’ve been looking for. He was so knowledgeable and answered all the questions I had. You can see the pride and passion he had for doing what he does. I did end up buying ...

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DealerRater Sep 1, 2024

Robby was so helpful and informative in selecting a Genesis GV70. He explained all the technology which was very helpful in making a decision. We were given a fair price quickly, which doesn’t usually happen. Robby made the buying process very easy. He is very knowledgeable and can answer questions quickly.

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DealerRater Sep 1, 2024

Professional staff, ready to help and answer questions or assist in any way possible with your vehicle.

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DealerRater Sep 1, 2024

Robbie is a Helpful and knowledgeable salesperson who answers questions and provides information without being pushy. Would buy from him again

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DealerRater Aug 31, 2024

Robby was great from start to finish! Humble, smart, and here to help make your customer experience unique!

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DealerRater Aug 31, 2024

Worked with Robby Casey on my purchase of a GV80. After my experience with CarMax it was refreshing to deal with a young man that wanted to do business the old fashion way. He has it figured out. He is nice, kind and respectful. I would definitely buy from him again.

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DealerRater Aug 30, 2024

Wonderful!! I financed cars for a bank 25 years. The manager Dan, and salesperson Robby Casey were professional, knowledgeable and made it very simple to purchase a Genesis! I am very happy with my Genesis and extremely happy with Dick Smith Auto Sales in Greenville, SC. I have referred them to my family and friends. Oh yes! Let’s not forget the great customer service from the staff in service. Thank you, Vicki Anderson from Anderson, SC

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DealerRater Jun 20, 2023

I have purchased 7 cars from here for my family. I keep coming back because they do what they say they are going to do, evertime.

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DealerRater Apr 8, 2022

This dealership has been persistent in the past and now, in the service department you can rely on them to getting the job done.

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DealerRater Dec 10, 2021

Dick Smith Hyundai, and salesman Todd Smith were a pleasure to deal with! We visited this dealership and a dozen others to find a Tucson. We gave Todd the information on a desired vehicle, and he found one within a month which suited us perfectly. All the others had the same opportunity, Todd was the only one who took the initiative to find us a vehicle!

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DealerRater Jun 10, 2021

Dick Smith takes the worry out of owning a car. We have owned six Hyundai’s and had wonderful service each and every time. I highly recommend Dick Smith Hyundai Service Department.

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DealerRater Apr 9, 2021

This dealership is the best!!! I have been dealing with them since 1999 and have never been anything but well pleased with all departments. Starting with Roy Gilliam the GM the service is very professional, courteous, prompt and informative. The service department is always timely, informative, and very friendly. They will always have my business!

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DealerRater Nov 25, 2020

Finished work in a timely manner and kept me informed at every step of the way. Excellent service! Would highly recommend to friends and famili.

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DealerRater Aug 20, 2020

We have been very satisfied customers of Dick Smiths Hyundai for over 5 years. We have leased or purchased three new Hyundai’s with them. (Our first Hyundai was back in 1988). We have adopted Dick Smith as part of our family because they always make us feel like family. The Hyundai’s are quality autos and the maintenance/warranty programs are top notch. I can say without reservation that we will be part of Dick Smith’s auto family for years to come. Libby and Mike W.

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DealerRater Oct 9, 2019

The staff in sales and service are excellent. All are professional and want to make sure if you are purchasing a vehicle or having a vehicle serviced that your experience is a positive one.

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DealerRater Sep 25, 2019

This is the best car shopping experience I’ve ever had. Thanks to my salesman, Todd., my transaction went very smoothly. This is the second car I have purchased from this dealership with Todd. Todd is very patient, not pushy, very knowledgeable, he went above and beyond to make sure I was completely satisfied. The entire dealership is very professional and friendly.

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DealerRater Feb 13, 2019

Excellent stress free experience. Sales staff listened to what I had to say and how I wanted the offer to be handled. Made my decision so easy with a minimum of to and fro. thrilled with my deal and my leased Hyundai Elantra. Thank you, Robert Patrick.

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DealerRater Jan 28, 2019

I definitely wasn't planning to buy a car in SC, after much interaction and great customer service I ended up purchasing a car. I was there from VA, after finding out my son's car needed a new engine. Mr. Maurice Souders helped us finalize everything with the broken car, even helped us find a tow truck. There was no pressure in purchasing a vehicle, even after all the help that was given. We left to return to VA, but turned around to see if Mr. Maurice could help us find the right vehicle for the right price. He ...

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DealerRater Jan 1, 2019

Just got a great deal on a Sonata at Dick Smith Hyundai. Everyone was very nice. Jason got me good financing. Looks like they have a great service department, I will buy my next one from Dick Smith Hyundai and reccomend to my friends.

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DealerRater Jan 1, 2019

i love my new ride. never heard of genesis until I went to dicksmith. after a little looking decided that it was a great car for good money. ramsey is a good guy

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DealerRater Jan 1, 2019

Tons of good cars at DS. I found a clean truck. Thanks Al for the deal. I don't think I could have afforded this truck anywhere else.

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DealerRater Dec 31, 2018

I went to Dick Smith to look at an elantra that I saw on the internet. Ramsey showed me a Tucson and it turned out to be exactly what I wanted. He got me a really good deal on the payments so I could afford it. Thank you Dick Smith and thank you Ramsey for the deal!

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DealerRater Dec 28, 2018

Ramsey Chabli is a phenomenal resource if you are in the market to buy a Hyundai! He is very knowledgeable about all of the different models and was extremely patient with all of my questions. I already knew I loved Hyundai. Dick Smith Hyundai and Ramsey made me love this brand even more!

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DealerRater Dec 28, 2018

Al was such a great salesman! No pressure at all. He took the time to make sure we got just what we wanted, and showed me how to hook up my phone and everything! When it's time for my hosband's car I'll be back!

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DealerRater Dec 20, 2018

Larry "Catfish" Taylor was a joy to work with! My husband and I never felt pressured. Larry was upfront and honest with us. He made the car buying experience as smooth as can be. My husband and I would definitely recommend Dick Smith's Hyundai and Larry Taylor!

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DealerRater Dec 17, 2018

I had an amazing experience at this dealership. Everyone was friendly, kind and patient (from the receptionist to the finance managers). Larry Taylor was my salesman and he truly changed my view on a "car salesman". All he cared about was making sure I was happy and satisfied with my purchase, showed me several options and was truly genuine. He put me into a brand new car, worked hard to ensure my budget was met and truly went above and beyond. It was a pleasure purchasing a car from this dealership and would highly recommend!

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DealerRater Dec 17, 2018

I came in with my wife and were a little nervous as we had a bad experience with another dealer. Larry Taylor greeted us and we felt immediately at ease. He said he would work with us and price and with our trade in. He went above and beyond, we felt very reassured. Even the finance guys were great! We never felt pressured and we walked out with a car!

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DealerRater Dec 7, 2018

I had an awesome experience here at Dick Smith. I didn’t feel rushed or pushed in anyway. My salesman Larry Taylor was easygoing and friendly. We told them what we wanted and what we could do and we made the decision without being pressured. Was at another local dealership the day before and can’t say I had the same experience. Highly recommend Dick Smith!

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DealerRater Nov 26, 2018

Really nice and thoughtful salesman. He helped to make My buying experience a good and less stressful one. He was Very professional and informative on my car choices.

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DealerRater Nov 24, 2018

Great dealership to work with. I would recommend them to any of my friends and family and know that they are going to be treated well!

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DealerRater Oct 18, 2018

After my car of 14 years had to be put down, Andy Vacha was a tremendous help and pleasant surprise in todays world. Not only was Andy friendly, but he was by far one of the most knowledgeable salespeople I have every dealt with. He explained the ins and outs of several different models and made me feel sure that I was making the best decision. I have bought 4 cars from Dick Smith and this was the best experience yet. Love my new Kona!

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DealerRater Oct 11, 2018

Always have had great service at this dealership. Andy Vacha was my salesperson this time and he was fantastic. So detailed and easy to work with , and very responsive.

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DealerRater Sep 29, 2018

We visited Dick Smith after a work friend recommended this dealership and Andy Vacha. Andy was very professional and friendly. This made the car buying experience more enjoyable.

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DealerRater Sep 8, 2018

I was quickly greeted by Ramsey as soon as I pulled onto the lot. We looked and test drove a couple of cars, one being what I originally came to see. Long story short I drove off the lot with an awesome "new to me" suv. Ramsey was very helpful and told me to give him a call if I ever had any questions. I spent about 30min total. All in all it was a huge BLESSING and I'm very thankful in how it all fell into place.

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DealerRater Sep 3, 2018

After having such a nightmare at another Hyundai dealership it was awesome to meet Andy Vacha!!! He is very knowledgeable about buying and financing cars. Not only did he get me a great car he went beyond what most salesman would do!!!

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DealerRater Sep 2, 2018

Wow, what a refreshing experience to meet Al during my new car search. There are no other sales people even close to this outstanding man. Al was extremely helpful in answering all of my questions. He never once tried to pressure me or talk me into anything. I love how he treats his customers like hos family. I believe Al is the man that makes the dealership so wonderful. If looking for a car, please ask for Al if you want the easiest and best car shopping experience.

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DealerRater Sep 1, 2018

After having a very bad experience at another Hyundai dealership ,Andy Vacha renewed my trust in carsalesmen !!!!!! Andy Vacha is not your typical car salesmen,he is the friend you call when you want to purchase a car. He goes above and beyond to make sure you have a great car buying experience. I will definitely be calling on him when I buy my next car.

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DealerRater Aug 28, 2018

My purchase experience with them was simply superb and very easy. Since that time I have had all of my service work done there and I have NEVER had one thing to say that would be the least bit negative. They have never once tried to up-sell service, which happens at my wife's Japanese car dealers every time. I always feel confident and comfortable dealing with their service people and will certainly go back to Dick Smith Hyundai to buy my next car - and certainly to have my service done.

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DealerRater Aug 23, 2018

so far I have bought 5 cars from them and have loved them all! I have always had great service and feel at home there!

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DealerRater Aug 13, 2018

From the moment we got into the dealer and met Ramsey to delivery was a great buying experience. Ramsey and his business manager help us to made the best decision for us . We had a great deal without pushing and a lot of help. Ramsey was so helpful, kind and professional. We definitely going to recomend this dealer to all my family and friends.

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DealerRater Aug 13, 2018

Andy was great he helped me get into a car ... a brand new one at that ..when others shut the door on me he opened it and made sure I left riding not walking .. I will definitely be coming back (after my car is paid off) to get something else great in the future.

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DealerRater Aug 11, 2018

The staff at Dick Smith are very professional, from the receptionist, sale people and business support staff. They are quick to home in to your specific requirements and present the vehicle to meet them. Once you have made the decision the closing process is quick and efficient and the after sale follow up exemplary.

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DealerRater Aug 10, 2018

Dick Smith Hyundai was great from start to finish. They’re honest, have a straightforward pricing policy, and delivered on exactly what I was looking for. Andy Vacha helped me along the way, and was incredibly friendly and knowledgeable about the vehicle. I couldn’t recommend this dealership more, and they’re always going to be the first place I look when it’s time to buy a car.

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DealerRater Jul 22, 2018

This is the third car that my husband and I have purchased at Hyundai in Greenville. The salesman Andy Has helped us each time and always comes through for us. Although this time my husband the night aren't as financially stable as we were and I wasn't a one Andy still did everything in his power to get us our new car. I would recommend Andy and Hyundai in Greenville to anyone they always come through they are not pushy they don't make you feel uncomfortable and they get wood with you on a personal level to ...

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DealerRater Jul 22, 2018

I needed a car before I went back to college and we honestly didn't know what to do and we were about to go to Drivetime until one of the ladies from church told us about Dick Smith Hyundai and told us to call Mr.Andy. God truly made a way and it was meant for us to go to Dick Smith Hyundai. Mr. Andy was so helpful and his faith combined with our faith is what allowed me to drive off the same day in a 2017 car. I thank Mr. Andy so much because he really took his ...

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DealerRater Jul 14, 2018

Absolutely love his service. He went above and beyond to get me in a vehicle. Highly recommended!!!!! Andy was even late to his appt assisting me.

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DealerRater Jul 10, 2018

My first brand spanking new car purchase. Andy's patience got me through the process. I so happy with the decision. Thanks, Andy you're a dandy.

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DealerRater Jul 9, 2018

Visited Dick Smith to look at a new Mitsubishi Outlander. Andy greeted us almost as soon as we walked on the lot and was very friendly yet not overbearing. We explained what we were looking for and the price range we were hoping to stay within. Andy showed us what we had come to look for and then a few other cars that fit our needs. We ended up settling on a slightly used Hyundai Santa-Fe which fit out needs perfect. We visited a few other dealerships to see what else was out there but nothing came as close to ...

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DealerRater Jul 1, 2018

I would highly recommend this dealership and request to speak to Andy and my friend Kim also works there and she also helped me find a car there as well . They are hard workers and want to give each customer the best experience out of any other dealership

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DealerRater Jul 1, 2018

I cannot be more happy with Andy (especially) and the entire Staff at Dick Smith Hyundai/! He went way beyond being a Salesman and both my wife and I felt a personal connection. He was so patient with us in spite of our technical ignorance about the vehicle and its very complicated systems. I am so happy with him and this dealership

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DealerRater Jul 1, 2018

Andy and the entire staff at Dick Smith Hyundai went above and beyond to help us with our car buying experience. Not only did they give us a more than fair price, Andy took the time to walk us through every aspect of the purchasing process and explained each and every detail of the SUV. He took the time to make sure I understood all of the features of my new vehicle, even working straight through his lunch break! You simply cannot go wrong with Andy and the rest of the staff at Dick Smith. I highly recommended!

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DealerRater Jun 14, 2018

I was highly impressed with salesman Andy Vacha, the way he went out of his way with patience and diligence to find the type of vehicle I was looking for.

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DealerRater Jun 13, 2018

Al Velazquez, estoy muy agradecida por su excelente asistencia en la compra de mi Honda Santa fe, su profesionalismo, autenticidad y sinceridad, hizieron este proceso mas facil de lo que esperaba. Mis experiencias anteriores a la hora de comprar un vehículo fueron no satisfactorias pero su atencion, el escuchar mis requerimientos y ver su interes genuino en ayudarme mas que ver en usted a un vendedor via a un amigo sincero y honesto. Nuevamente mil gracias.

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DealerRater Jun 9, 2018

I saw a 2017 Hyundai Elantra online that had low miles and was in a color I liked. When I drove onto the lot I was greeted by sales representative Al Velasquez. I told him about the car I had seen online, and he led me right to it. Long story short, it's in my driveway now! A very nice, easy-going buying experience, I would recommend this salesman and dealership to anyone.

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DealerRater May 30, 2018

Mr. Al Velasquez was very helpful to me and my husband. He showed us the true definition of customer service I wouldn't have it any other way while working with Mr Al. His loyalty and passion for the car business is such an amazing sight. Can't wait to work with him again

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DealerRater May 29, 2018

I have been buying/selling/trading cars for 60+ years. The entire process at Dick Smith Hyundai was the best ever. Gordon Orr made everything happen at the right time.

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DealerRater May 28, 2018

Andy was absolutely great. Down to earth kind of guy who at the end of the day, was willing to work with me to negotiate a price for my 2018 Santa Fe Sport. I will likely be in the market to purchase another Hyundai in the next couple years and Andy will be the first person I call. Brian Curtis Charlotte, NC

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DealerRater May 26, 2018

We had a set price we were going to pay for a vehicle with our trade taken into consideration. They delivered. Detailed car. Full tank of gas. Now who even does that nowadays. They do!

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DealerRater May 25, 2018

I couldn't be happier with the service and the purchase of my new car! Everyone was so nice and helpful and directed me to the best dealer for my situation!

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DealerRater May 9, 2018

Andy Vacha was an outstanding salesman! He truly represents Dick Smith in the most professional manner. He helped us get everything set up in our 2018 Hyundai Tucson! We love it! Thank you Andy and Dick Smith for such a great car buying experience.

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DealerRater May 9, 2018

I had the pleasure of working with Andy Vacha. He was very informative, patient and put my needs ahead of his own. As a first time car buyer, I couldn't have asked for a better guy to work with.

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DealerRater Apr 24, 2018

second vehivle purchased there and customer service was top notch, process was great and got everything we wanted from the purchase of our new vehicle, they were upfront with everything

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DealerRater Apr 12, 2018

I am a first time car buyer. I was nervous at first of what to expect. Andy and the team at Hyundai took me step by step of the process. They made me feel welcomed and put me in a brand new car! I know I will be in good hands with them for now and future automotive purchases. Thanks Hyundai!

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DealerRater Apr 7, 2018

I was recently in an accident resulting in a total loss of my Toyota Venza and was looking for a replacement. Al Velasquez sold us the Venza nearly two years ago giving us excellent customer service so we knew we had to have him help us again. AND HE DID!!! Going above and beyond to find just the RIGHT car for me.. I had a few request since the Venza spoiled me with all the top of the line options. I wanted a sun roof, Bluetooth, navigation etc... Al didn't stop until he found me a 2014 hyundai with turbo ...

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DealerRater Apr 3, 2018

buying a "new-used" vehicle is just the beginning. Service is so important for such a major purchase. Today minor dent & scratch repair was scheduled. Al was not in the dealership & Maurice jumped right in to put all the pieces together. Dent repair was very professionally done, Maurice saw that I lived over 1 hour away & made sure the scratch repair & paint job were done today, while I waited. He made sure the repair was so proficiently done - I could not tell where my beautiful car had been damaged. Maurice stepped outside the sales area ...

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DealerRater Mar 31, 2018

The Genesis looks sooo good in black. Classy sedan with style. I love the warranty too. All those other luxury brands aren't willing to stand by their cars I guess. Great deal too.

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DealerRater Mar 31, 2018

That third row santa fe is the perfect size for a growing family. The older kids really like the far back seat. Good looking truck, way nicer than a minivan(the other way to get all the kids in). I'm really happy with the new ride.

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DealerRater Mar 29, 2018

My Santa Fe is great! Plenty of room for me and the kiddos. Gordon and his people helped me get approved for a good loan too. I'll be back to Dick Smith for my next car too!

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DealerRater Mar 28, 2018

Went to Dick Smith for another hyundai. Just cant beat the warranty on a hyundai. This time it was an accent for my daughter. She loves the car. Thanks Gordon!

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DealerRater Mar 26, 2018

The dealership is a very clean and helpful place. They do their best to get you in what u want and very dependable ride. I love this place.

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DealerRater Mar 22, 2018

I've been on the search for a Genesis Coupe Ultimate for months with no luck. But, it just so happened that it changed when we called Dick Smith Hyundai and reached good ol' Andy. He was friendly, truthful, and best of all, had what I wanted! Went the next couple of days and he kept it safe for me because he knew how much I have struggled to find one! When I got there, he was honest with me about the car and how much of a steal it was! He was all around a friendly guy who didn'...

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DealerRater Mar 21, 2018

Gordon helped me pick out my new Tucson! Pretty car. Gordon brought me a coffee, and sat with me through the whole process. He took the time to hook up my phone too. True gentleman.

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DealerRater Mar 18, 2018

Gordon Orr is fantastic. No creepy way of sales with him. Straightforward and honest. This is the second car I bought from Lee and Dick Smith Hyndai and will continue to buy here. Great car buying experience again. I cannot think of a greater compliment than buying a car from a dealer more than once. Says something about the dealership.

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DealerRater Mar 18, 2018

This was the second purchase ive made with Dick Smith Hyundai, and the same Professional Sales man(Andy.Vacha) treated me like family both times! Go see Andy if you want to have a great experience!

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DealerRater Mar 17, 2018

Oh my goodness I love this dealership! Gordon was superfast to help me on the lot. Showed me the cars I was looking for and a suggestion. I ended up getting the Elantra. Great car for what I need. Gordon got me a good deal and got me out of the dealer fast. I'll be back when it's time for a new car!

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DealerRater Mar 16, 2018

This is our second experience with this dealership, and sales person Andy Vacha, so obviously we like them. They are all very friendly, we never felt pressure to buy, After deciding we were not interested in a Hyundai this time, Andy made it his mission to search their extensive inventory and find just the type car we were looking for. It was brought in from another city for us to look at, again with no pressure to buy. Andy took his time going over all the features the car has, being patient and answering all my questions, which were numerous. ...

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DealerRater Mar 15, 2018

He was very helpful and he did not try to take advantage because I was female.I have experienced this by several car salesman and Mr. Al treated me with respect.I have told all of my friends and family how well I was please with him.

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DealerRater Mar 15, 2018

Ramsey Chebli was the Sales Representative who assisted me with the purchase of my Hyundai Elantra. Ramsey was professional and provided excellent customer service. He made the process of purchasing my new vehicle a very pleasant experience.

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DealerRater Mar 10, 2018

Love My Car, Love My Sales Man For Helping Me Find It, Love Dick Smith And Their Employees For Being So Nice To Me The Whole Time They Dealt With Me!! ??

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DealerRater Mar 10, 2018

Got a new Sonata with Gordon’s help. This was the best buying experience ever. Everyone was Very helpful, Jason had great financing. Will get My next Hyundai from Dick Smith.

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DealerRater Mar 9, 2018

Nuestra experiencia fue muy grata, ya que pocas veces encontramos personas tan comprometidas con su trabajo. Fuimos asesorados de la mejor manera logrando acomodar nuestro presupuesto, además sentir comodidad y seguridad al elegir lo que consideramos lo mejor. Mil gracias un ángel que Dios hoy puso en nuestro camino.

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DealerRater Nov 27, 2023

James is professional, knows the needs to keep my car in great condition. All are prompt and helpful.

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DealerRater Nov 21, 2023

Wonderful service and staff. Explanation of service done and how long it would take to complete.

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DealerRater Oct 4, 2023

All member staff was so polite and kind and honest everyone take time out with you to answer all your questions and needs

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DealerRater Aug 21, 2023

This is my third Infiniti and two 300 so I’m very satisfied with this dealership.

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DealerRater Jul 5, 2023

It is my pleasure to share my experience of leasing a new QX50S Infiniti, unfortunately there was a little bit of snafu before the actual transaction took place, but never the less once we got in a good place everything spiraled upward. Mr. K. Stokes was my sales person who directed the QX50S lease, however the true star is the manager Mac Martin, I had leased vehicles before but never had someone guide me through the process well as he did, including pointing me in the right direction in selling my old vehicle which I appreciate so much. ...

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DealerRater Jun 23, 2023

Great service performed at Infinity by my advisor, maintenance personnel and customer service and loaner car.

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DealerRater Jun 23, 2023

Everyone at the dealership is professional and courteous. There were no high pressure sales tactics. Once we decided on a car, the closing went very quickly and smoothly, with no surprises. We are very pleased with our purchase.

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DealerRater May 31, 2023

Amazing customer service is why my husband and I have purchased numerous vehicles from Dick Smith Infiniti!

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DealerRater May 20, 2023

My wife and I had a great experience at Duck Smith Infiniti. Porter was a pleasure to work with during the process.

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DealerRater Mar 15, 2023

I was treated very well by Mac Martin and Keith Stokes at Dick Smith. They were both very patient and professional throughout my purchase and trade-in process. They never felt pushy in the slightest, but were always very responsive when I called in or dropped by. They also offered me more for my trade-in than any other place I consulted. I'm not a review guy, but I feel like Mac and Keith deserved a minute of my time to put in a good word. I hope you'll give them a chance to earn your business if you are ...

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DealerRater Feb 13, 2023

Always good service at the dealer. Front desk ladies are always super sweet. Thanks for my amazing experiences Dick Smith Infiniti!

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DealerRater Jan 22, 2023

Good service usually. No problem during this visit . More detail work on car. Mor discounts needed

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DealerRater Jan 14, 2023

I was attended to as soon as I walked through the door. The person that processed me seemed to have a good grasp of what he was talking about.

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DealerRater Jan 13, 2023

A good place to do business. Repairs done quickly and properly. Good atmosphere and of course refreshments.

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DealerRater Dec 2, 2022

Great service that made the purchase and understanding of the vehicle and most of its many features painless.

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DealerRater Oct 18, 2022

"Great customer service!!" Fast courteous service. Extremely knowledgeable technicians ready and eager to assist you with your vehicle needs.

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DealerRater Oct 16, 2022

Clean, updated, and efficient. Friendly employees Overall great environment Looking forward to coming back for my first inspection /check up

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DealerRater Oct 2, 2022

Professional, courteous and good value! Thanks, Dick Smith Infiniti! It is often difficult to find a dealership that is fair and honest when buying a new car. I felt very comfortable in dealing with Dick Smith Infiniti!

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DealerRater Sep 14, 2022

Porter, the sales representative at Dick Smith Infiniti, worked hard to accommodate our needs. I would strongly recommend purchasing a car from Porter and Dick Smith Infiniti, especially if you're looking for a "no hassle", customer driven experience.

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DealerRater Jul 7, 2022

We have two vehicles that we have bought from Dick Smith Infiniti and have both serviced there. The experiences have never disappointed.

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DealerRater Jul 3, 2022

Fantastic service. Everyone was so nice and helpful. My car was diagnosed, repaired and given back to me immaculate.

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DealerRater Jun 6, 2022

Consultant Chris Fisher does a wonderful job. Highly recommend having vehicle serviced here. Vehicle was washed and vacuumed.

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DealerRater May 16, 2022

Chris Fisher is the best! I trust him implicitly to take care of my vehicle needs.

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DealerRater Apr 29, 2022

Car was nicely cleaned and run well after service. Lobby was very cleaned and was greeted upon arrival.

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DealerRater Mar 30, 2022

Very professional. Porter Curry was able to get me a 2022 QX80 when other dealerships couldn’t. Highly recommend Duck Smith Infiniti if you are looking for an Infiniti

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DealerRater Mar 20, 2022

Great employees. Provide excellent service support. Employees make your dealership. Great work. Sale more cars

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DealerRater Dec 22, 2021

The dealership Clean ,friendly, Good hours on Saturday The offer Good snacks, Coffee ,Water and Soda Pop While you wait

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DealerRater Oct 14, 2021

Do you have a great service team they were able to answer all her questions and they even provided us a loaner car

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DealerRater Oct 14, 2021

Our sales person Mr. Porter was very professional to include your finance manager they both worked as a team to get the process goes smoothly and quickly we do not have to sit there a long time

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DealerRater Sep 16, 2021

My overall review was GREAT! I greatly appreciate everything! Please keep up the great work and great customer service!

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DealerRater Sep 7, 2021

As stated previously, John McMillian has been a great help providing information about the prescheduled work needed as well as whatever items or concerns we have above the scheduled needs. John is very knowledgeable about whatever the problem is and provides estimated cost and lead times for doing the work. He goes out of his way to provide a schedule we can live with.

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DealerRater Aug 25, 2021

Great experience. John and. Chris were more than accommodating. Very courteous, a loaner car to help save on expenses, and a coupon to cut cost of repair. Thank you guys for keeping my 2014 in great condition.

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DealerRater Jul 3, 2021

Dick Smith has top notch service providers and sales persons. I have purchased 2 vehicles and have always been impressed with their care and service. I briefly went to a comparable class dealership and happily came back to Dick Smith Infiniti.

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DealerRater Apr 18, 2021

Visiting the dealership is always a great experience. The staff is always very friendly, glad to see me, and the work is always done correctly The first time.

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DealerRater Feb 4, 2021

Always a pleasure to work with this facility. They are customer friendly and have delivered the same level of quality service I have come to expect. A decided pluses are the loaner service and the detailing privided as a part of the package.

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DealerRater Jul 2, 2020

John McMillon has consistently been customer oriented and has been a great contributor to the maintenance and upkeep of our vehicle. Provides quality service consistently with customer focus first.

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DealerRater May 8, 2020

Great customer service and knowledgeable staff. I choose to continue my service in Columbia rather than my local dealer. Keep up the great work and I will be back.

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DealerRater May 17, 2018

Was passing through to go to my son's graduation. Saw the dealership and went for a test drive. Keith was so helpful and easy to work with. And trustworthy! I ended up not buying from him because of the logistical issues with not living near by. Other than that I would have bought. When I told him he totally understood. Never felt pressure. Great experience.

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DealerRater Jul 19, 2011

I have bought four cars from Dick Smith Nissan and have always had great service. I recomend to everyone to go to Dick Smith. I would not go anywhere else.

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DealerRater Oct 27, 2024

Third time using this dealer and it have been flawless. The dealership waiting area is clean and everyone is polite. Work requested has been great and the technicians make you aware upcoming needed repairs.

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DealerRater Aug 22, 2024